WHERE CAN I PURCHASE AMRAE?
AMRAE is exclusively available online here at amraestudios.com. Our clothing cannot be purchased from any other online stores.
ORDERS
CAN I CHANGE OR CANCEL MY ORDER?
We begin preparing orders as soon as they are placed. If you need to make a change or cancel your order, please contact us as soon as possible at orders@amraestudios.com.
While we cannot guarantee changes once processing has begun, we'll always do our best to help.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
I HAVEN'T RECEIVED MY ORDER CONFIRMATION. WHAT SHOULD I DO?
Please check your spam or junk folder first. If you still haven't received your confirmation, contact us at orders@amraestudios.com, and we'll be happy to assist.
SHIPPING
HOW LONG DOES SHIPPING TAKE?
Orders are processed within 1–3 business days.
Delivery within Thailand typically takes 1–5 business days, depending on your location.
DO YOU SHIP INTERNATIONALLY?
At this time, AMRAE ships within Thailand only. We look forward to offering international shipping in the future.
PRODUCTS
HOW DO I CHOOSE THE RIGHT SIZE?
Each product includes a detailed size guide on its product page.
If you're between sizes or need additional advice, feel free to contact us at hello@amraestudios.com before placing your order.
HOW SHOULD I CARE FOR MY GARMENTS?
Care instructions are provided on each product page.
Following these instructions will help maintain the quality and longevity of your pieces.
PAYMENTS
WHAT PAYMENT METHODS DO YOU ACCEPT?
Credit Card Payments - We accept Visa and MasterCard.
Apple Pay - Is available for customers completing their purchase via compatible Apple devices.
Paypal - Is currently not available
AMEX - Is currently not available
RETURNS & EXCHANGES
CAN I RETURN MY ORDER?
Please refer to our Returns & Exchanges Policy for full details regarding eligibility and return conditions.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your order.
Include your order number and clear photos, and we'll resolve the issue as quickly as possible.
CONTACT
STILL NEED HELP?
We're always happy to assist.
Feel free to contact us at hello@amraestudios.com