WHERE CAN I PURCHASE AMRAE?
AMRAE is exclusively sold online here at amraestudios.com. Our clothing can't be purchased from any other online stores or retailers.
FREQUENTLY ASKED QUESTIONS
ORDERS
CAN I CHANGE OR CANCEL MY ORDER?
We begin preparing orders as soon as they are placed. If you need to make a change or cancel your order, please contact us as soon as possible at order@amraestudios.com.
While we cannot guarantee changes once processing has begun, we'll always do our best to help.
HOW CAN I TRACK MY ORDER?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
I HAVEN'T RECIEVED MY ORDER CONFIRMATION. WHAT SHOULD I DO?
Please check your spam or junk folder first. If you still haven't received your confirmation, contact us at order@amraestudios.com, and we'll be happy to assist.
SHIPPING
HOW LONG DOES SHIPPING TAKE?
Orders are processed within 1–3 business days.
Delivery within Thailand typically takes 1–5 business days, depending on your location
DO YOU SHIP INTERNATIONALLY?
At this time, AMRAE ships within Thailand only.
We look forward to offering international shipping in the future.
PRODUCTS
HOW DO I CHOOSE THE RIGHT SIZE?
Each product includes a detailed size guide on its product page.
If you are still unsure, we are here to help! Send us an email at hello@amraestudios.com and we will assist in finding your best fit.
HOW SHOULD I CARE FOR MY GARMENTS?
Care instructions are provided on each product page.
Following these instructions will help maintain the quality and longevity of your pieces.
PAYMENTS
WHICH PAYMENTS DO YOU ACCEPT?
Credit Card Payments - We accept Visa and MasterCard.
Apple Pay - Is available for customers completing their purchase via compatible Apple devices.
Paypal - Is currently not available
AMEX - Is currently not available
RETURNS & EXCHANGES
CAN I RETURN MY ORDER?
Please refer to our Returns & Exchanges Policy for full details regarding eligibility and return conditions.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
We aim to ensure all items sold are of the highest standard and quality.
However in the case of faulty / damaged items please contact us within within 7 days of receiving your order at orders@amraestudios.com.
Include your order number and clear photos, and we'll resolve the issue as quickly as possible.
CONTACT
STILL NEED HELP?
We're always happy to assist.
Feel free to contact us at hello@amraestudios.com